Brownian Heating Technology

Brownian Heating Technology is located in Northwood, NH. We offer heating and cooling services in the local area, and will take on installation projects in New Hampshire, Maine, and Vermont. If in doubt, please contact us for availability.

Brownian Heating Technology is a joint venture between husband and wife, Joe and Denise Brown. Joe attended Worcester Polytechnic Institute, majoring in Mechanical Engineering with a concentration in Aerospace Engineering. He decided he did not want to spend his days behind a desk, preferring “hands-on” application of his engineering skills, so he sought a career in the plumbing, heating, and cooling industry. During the years he worked for others, he learned the wrong ways, the “meets building codes” ways, and the right ways of doing things. Building codes are bare minimums and do not always guarantee quality work. With his engineering background, Joe was able to quickly learn the technology of this industry, and by choosing to work with skilled tradesmen, he was able to learn the practical application of that technology. Quality is more than just investing money in the right equipment. The very best equipment you can buy will not give you satisfactory performance if it is not sized and selected to match your needs, and installed correctly so that it can perform as the manufacturer intended it to. We like to combine the technology of today with craftsmanship that would make the tradesmen of old proud.

Joe says: “Heating and cooling are rapidly becoming highly-technological fields. Current economic and environmental concerns, and customers who are demanding higher levels of comfort from their systems have led to low-mass boilers, computerized controls, condensing equipment, and other advances. This represents major progress for the industry, but it also demands higher skill levels and training than in previous decades. I feel fortunate to have found the opportunities to obtain the ‘book learning’ as well as the practical experience to deliver on the promise that this new technology represents.”

Joe is a member of the Radiant Panel Association, an industry group dedicated to efficient heating and cooling systems.

Our company has a two million dollar liability policy that protects you in the event of some unforeseen damage, or simply if you were to trip over a piece of pipe while we are working. If you have a big enough project (for example, some commercial projects), we may even buy supplemental insurance for that project, for your protection. Much like having fire insurance on your home doesn’t mean you expect your home to burn down, business liability insurance doesn’t mean that we expect to damage your house. But just like having fire insurance on your home is part of being a responsible homeowner, having liability insurance is a part of being a responsible business. If a contractor does not carry adequate liability insurance, it demonstrates irresponsible business practices. Or, worse yet, it may mean that the contractor is such a high-risk due to previous claims that no insurance company will sell him/her an insurance policy. You should insist on a minimum of half a million dollars in liability for residential contractors, although most carry a million. We’ve gone the extra step to two million in order to protect our customers with larger buildings (apartment buildings and large residences, as well as commercial buildings).

We warranty all our work for a minimum of 5 years, and offer 10-year warranties on most systems. Reliable heating equipment is critical to life during the winter in this area, and cooling and water-heating equipment is certainly important as well. If you invest in a major component of your home, like any of these systems are, shouldn’t you expect the installer to stand behind it? Like any company, our goal in a warranty is obviously not to have to make any repairs. Some companies do that by offering short (one-, two- or three-year warranties) to avoid making repairs. We avoid making repairs by installing only quality products and installing them correctly. That certainly cannot guarantee you will have no problems, ever (for example, things like power surges can damage electronics), but we could not offer a 10-year warranty if the quality of the products we use and the quality of our installations were not extremely high. Don’t you deserve the peace of mind that a quality warranty gives you?

When it’s worth doing, it’s worth doing right. We’ve put that at the top of each page on this website to remind you, our customers, of our commitment to quality. If all you want is “good enough,” we’d rather you call someone else. Our goal is to match your investment with the right equipment and quality craftsmanship. When we put our name on an upgrade or installation, we are putting our reputation on the line. We could buy all the print, TV, and radio advertising that we could afford, and it would not match referrals from satisfied customers. You are our best advertising, and we intend to give you equipment and service you will be proud to tell your friends, family, and neighbors about.